Finland – Business services: law, marketing, consulting, recruitment, printing and security – Development partnership for data-oriented and AI-assisted customer guidance
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Description & Project Overview
ACQUISITION BACKGROUND Strategic direction towards 2030 The main goal of Business Finland's Strategy 2030 is to achieve the best customer experience in public administration and to increase Business Finland's effectiveness in the renewal, growth and internationalization of Finnish business life. Achieving the goal requires a shift from the current partly manual, reactive and expert-dependent operating models towards data-driven, predictive and scalable customer guidance. The goal of digitization is not exclusively the development of systems or technology