Preparation of operations manuals and documents necessary for the operationalization of the Unified Social Registry

Republic of Angola Ministry of Social Action, Family and Women's Promotion Project to Strengthen the Social Protection System for Human Capital and Resilience REQUEST FOR EXPRESSIONS OF INTEREST - REOI Consulting Services for Preparation of Operations Manuals - Ref. SCEXT-SER 09-2025 The Government of the Republic of Angola, through the Ministry of Social Action, Family and Promotion of Women (MASFAMU), received financing from the International Bank for Reconstruction and Development (IBRD), through Loan Agreement IBRD-97180, to implement the Project to Strengthen the Social Protection System for Human Capital and Resilience (P181495), and intends to invest part of these resources in contracting consultancy services for the preparation of operations, intended to systematize procedures, clarify responsibilities and support the uniform execution of activities covered by the Terms of Reference. The Project Implementation Unit (PIU) invites eligible consultancy firms to express interest in providing services. The consultancy aims to document operational procedures, workflows, responsibilities and instruments to support the execution of activities, in accordance with the Terms of Reference. Firms must demonstrate their qualifications and relevant experience, including references from similar work, in accordance with applicable documents. The selection will be carried out using the Quality and Cost Based Selection (QCBS) method, Consulting Services category, in accordance with the World Bank Procurement Regulations applicable to Investment Project Financing Borrowers and with the Procurement Plan approved in STEP. The method allows the technical quality and cost of services to be considered, targeting manuals suited to operational needs. This request is intended for the creation of a