SOC services
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Description & Project Overview
SOC services The procurement unit requests an offer for the following set of services: • SIEM and SOC control room 24/7 • Related services as an option In service management, the city of Forssa and Forssa Water Supply are discussed in joint follow-up meetings. By default, Microsoft Sentinel is activated and, in addition to this, the Supplier's SIEM solution is requested as an option. Sentinel and a separate SIEM can both be used or only one. The supplier's control room must be in use, manned 24/7 and located in Finland. Vesihuolto's OT network devices do not need to be monitored or logged. Regarding these, possible alerts to the Supplier's SOC will come from the party that monitors the OT network. The supplier must offer a complete package. Partial offers are not accepted. Alternative offers will not be accepted, unless an alternative has been specifically requested in the request for offers. More detailed information and tender requirements for the entity in question can be found in Appendix 1 of this request for tenders, which states the minimum and quality requirements for the services offered. The procurement has not been divided into parts, because the object of the procurement is a technically and functionally unified IT service complex, the division of which