Support service, corrective and evolutionary maintenance of the ICO financial instrument file processor. . (composed of the Official Credit Institute, Public Business Entity (ICO), which will be in charge of contracting and AXIS Participaciones Empresariales, S.G.E.I.C., S.A., S.M.E., (AXIS). Support service, corrective and evolutionary maintenance of the ICO financial instrument file processor. . (composed of the Official Credit Institute, Public Business Entity (ICO), which will be in charge o

Support service, corrective and evolutionary maintenance of the ICO financial instrument file processor. . (composed of the Official Credit Institute, Public Business Entity (ICO), which will be in charge of contracting and AXIS Participaciones Empresariales, S.G.E.I.C., S.A., S.M.E., (AXIS). Support service, corrective and evolutionary maintenance of the ICO financial instrument file processor. . (composed of the Official Credit Institute, Public Business Entity (ICO), which will be in charge of contracting and AXIS Participaciones Empresariales, S.G.E.I.C., S.A., S.M.E., (AXIS).
The Official Credit Institute (ICO) is in a strategic process of digital transformation aimed at facilitating access to financing through electronic means and improving the efficiency, traceability and standardization of its processes. Within this framework, a processor has been developed that allows companies to make unassisted financing requests and fully manage the files. Given the relevance and criticality of this solution for the ICOs operations, it is essential to guarantee its correct operation, maintenance and continuous evolution, ensuring adequate levels of quality, availability and security. Likewise, the need has been identified to undertake the development of new functionalities and to expand integrations with internal and external systems, in order to optimize processes and improve the user experience. In this context, and taking into account the technical complexity of the platform and its outsourced development, it is necessary to hire a specialized service that guarantees both the comprehensive maintenance and the evolution of the solution, also ensuring the intellectual property of the developments by the ICO and the reversibility of the system at the end of the contract.