Over-the-phone & Video-remote Interpretation Language Services

OVER-THE-PHONE & VIDEO-REMOTE INTERPRETATION LANGUAGE SERVICES The City of Boston, acting by the Office of Language and Communications Access, 1 City Hall Square, Room 817, Boston, MA 02201, hereinafter referred to as the Awarding Authority, requests proposals for the project listed above. Proposals will be solicited from interested vendors through the City of Boston’s Supplier Portal: procurement.boston.gov. All proposals for this project are subject to all applicable provisions of law and in accordance with the terms and provisions of the contract documents entitled: Over-the-Phone & Video-Remote Interpretation. Proposals must be submitted before 2:00 P.M., Boston time, Friday, November 6, 2026 and opened forthwith. The RFP documents will be available on or about Monday, October 12, 2026 after 12:00 P.M., Boston time. The Office of Language and Communications Access wishes to contract a vendor to provide 24/7 year-round Over-the-Phone and Video Remote Interpretation services to ensure equitable access to city programming, services, information, and more Jeniffer Vivar Wong, Executive Director