Phishing platform
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Description & Project Overview
Service Oct 19, 2026 | This tender is intended to award a framework contract for the direct procurement of software and service levels (operation, maintenance and support services). The subject of the procurement is a software solution including a service level exclusively for carrying out and managing phishing simulations as well as for reporting and analyzing suspicious emails. The solution is intended to enable automated, target group-specific awareness raising for over 13,000 employees and provide extensive reporting, integration and evaluation functions. This includes a large library of current phishing simulations, microtraining, gamification elements, connection to common interfaces and a data protection-compliant, anonymized success evaluation. In addition, the solution should enable user-friendly reporting of suspicious emails directly from the email clients used, including mobile devices. Reported emails must be analyzed automatically. This should be able to be classified and processed efficiently through rule-based and manual assessments. For reported emails, the solution is intended to detect phishing campaigns, bundle reports intelligently and reduce the processing effort through automation rules. In addition, it is expected that the software will be continuously developed and offer the opportunity to introduce and implement new feature requests. Canton of Zurich Finance Directorate Office for Information Technology