Modernization and maintenance along with technical support of the Pobyt System (including the National Consultation System) and the portal (Case Handling Module)” Modernization and maintenance along with technical support of the Pobyt System...

Modernization and maintenance along with technical support of the Pobyt System (including the National Consultation System) and the portal (Case Handling Module)” Modernization and maintenance along with technical support of the Pobyt System (including the National Consultation System) and the portal (Case Handling Module)”
The subject of the order is the provision of services aimed at introducing changes in the Pobyt System (including the National Consultation System (KSK)) run by the Head of the Office for Foreigners (including the National Consultation System (KSK)) and the MOS portal ((Matter Handling Module) together with the administrative panel, editor panel and the MOS part of the Pobyt System) resulting from the need to adapt the systems to the applicable and planned legal acts, adaptation of the above-mentioned systems for cooperation with external systems (both large-scale EU and national systems), as well as the introduction of functional and non-functional changes to improve the work of users of the above-mentioned systems. systems and providing them with warranty service and technical support services in the field of application maintenance and operation. In addition, the services that are the subject of the contract include support in maintaining the proper operation of the Ordering Partys ICT infrastructure related to the proper operation of the above-mentioned. systems and services connected to them, as well as support in the event of hardware or software failure.