Poland – IT services: consulting, software development, Internet and support – 24/7 management of IT systems and infrastructure at SPZOZ in Puławy.
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Description & Project Overview
The subject of the order is "Service of 24-hour management of IT systems and infrastructure at SPZOZ in Puławy": provision of IT support services for the Ordering Party 24 hours a day (24/7/365), settled as a fixed monthly amount for 24/7 availability and remuneration for actual man-hours worked, within the limit of 400 man-hours each month; the amount for 24/7 availability also includes the presence of staff at the Ordering Party's headquarters for at least 160 hours each month, which is not included in the man-hour limit; activities performed over time