Alarm system for the Rescue Service

The procurement includes the delivery of hardware and software for a modern and reliable alarm system for the rescue service's operational activities. The system must constitute an integrated overall solution for the reception, management and distribution of alarms as well as support control and monitoring of functions at the rescue service's stations. The solution must ensure reliable and standardized communication with SOS Alarm and contribute to an efficient, safe and robust alarm chain from alarm reception to alarming. The requested system must be characterized by high availability, operational reliability and continuous monitoring, and be designed to meet both current and future needs. Each station must be able to maintain basic functionality even in the event of communication disruptions, and the solution must enable both central and local administration to support flexible and sustainable operation over time. Hardware shall be owned by the Customer after delivery and full payment. The supplier is responsible for a period of eight (8) years from approved delivery for management of the associated software, equipment and components required for the Equipment's function. The commitment includes, among other things, in applicable parts: - updates and security updates, - compatibility with relevant systems and standards, - troubleshooting linked to software, equipment and functions, - version management and documentation, - Ensuring access to spare parts, equipment and components, - Support and service.