ICT operations and ICT equipment at the Birsfelden primary school
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Description & Project Overview
Service Oct 22, 2026 | The Birsfelden community is looking for a provider for the Birsfelden primary school who will take over the existing ICT environment, expand the network and WLAN, supply the end devices and ensure operations from the 2027/28 school year. Four school buildings and six kindergarten locations with around 700 students in 41 classes and around 110 teachers and employees are affected. The order includes the following basic services: Transition and introduction: Takeover from the current provider, takeover of the Microsoft 365 tenant without changing the platform, data migration, hardening and security architecture, ISDS concept and data protection impact assessment according to IDG BL, rollout and introductory training.
Operations, support and service levels: Service desk from 2nd level as a single point of contact, operation of Microsoft 365 including licenses, device management, classroom management for teachers, independent backup, runbook throughout the school year, hourly quotas for support as well as consulting and engineering. Network and WiFi: Illumination and planning, replacement of the 85 existing and expansion of up to 117 additional access points, replacement and expansion of access switches, network segmentation, fiber optic connection of two kindergartens, operation and maintenance of the existing firewall cluster. iPads for students and teachers: up to 494 iPads for students and 41 iPads for teachers, including protective cases, keyboard covers, headphones, charging infrastructure in 16 classrooms and 9 charging cases, turnkey staging, castling and lifecycle over 60 months. Notebooks for teachers: up to 104 Windows notebooks including staging, endpoint protection and support for over 60 months. Stepping: Stage 1 (school year 2027/28): Project start expected on April 1st, 2027, handover of the teachers' devices before the 2027 summer holidays, takeover of operations on August 2nd, 2027, rollout at the start of the school year on August 16th, 2027.