Raamovereenkomst voor Digitale diensten en software (vervolg Project LB365)

The contracting authority wishes to conclude a framework agreement for the provision of digital services, ICT services, consultancy, software-related services and software licenses for the contracting authority and the organizations that are entitled to use this framework agreement. The framework agreement aims to offer the Beneficiaries access to a broad and evolving range of ICT services and Software licenses in an efficient, transparent and market-based manner, with attention to quality, continuity, competition and administrative simplification. The contract includes both recurring and non-recurring needs and must allow the beneficiaries, within the terms of the framework agreement, to place contracts that may relate, among other things, to: • operational ICT services and support; • management, support and continuity of digital environments; • analysis, design, development, configuration, integration, testing, implementation, maintenance and support of business applications; • cloud infrastructure, cloud platforms, integration solutions and DevOps services; • information security, cybersecurity, governance, compliance and ICT architecture; • data, analytics, business intelligence and artificial intelligence; • digital workplaces, collaboration, user adoption, training and change management; • provision, renewal, optimization, support and management of software licenses, software subscriptions and cloud-related usage rights; • consultancy, knowledge transfer, project support and other services directly related to the subject of the plots concerned. The framework agreement creates a contractual framework within which orders based on the framework agreement can be placed in accordance with the provisions of these specifications. The manner in which the Contractors are appointed per Plot and the Specific Assignments during the term of the