Collection services
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Description & Project Overview
Debt collection services HUS-Yhtymä (hereafter HUS or the customer or procurement entity) requests offers for debt collection services. Collection services include both collection of customer invoices (including collection of salary receivables, collection of occupational health receivables and invoicing of damages) and collection of organizational invoices. The service includes: - Sending payment claims -Making payment plans and transferring due dates -Checking and maintaining debtor customers' contact information - Notifying the credit information companies of the deletion of non-payment notes -Checking the debtor's ability to pay and assessing the success/need of legal collection -If necessary, transferring to legal collection and acting as a technical operator in legal collection - Follow-up - Actions related to debt arrangements -Providing legal services Sending payment reminders is not included in the service (the subscriber sends payment reminders himself).
The service provider must have an online service that HUS can use as a subscriber. The online service functions as the main collection service monitoring, reporting, communication and administration tool between the subscriber and the service provider. The service provider must be ready