Netherlands – Supply services of personnel including temporary staff – Hiring Staff Customer Contact Center (up to scale 8)
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Description & Project Overview
The municipality of Veenendaal is issuing a European public tender for the hiring of temporary staff (up to scale 8) for the Customer Contact Center. Telephony is the primary deployment need; civil affairs is a secondary, additional area of focus. A permanent flex pool of 6 to 10 employees is required, ready for rapid deployment in the event of illness, vacancies or peak pressure. The contract will be awarded to one contractor through a framework agreement with an initial term of two years, with the option of three unilateral extensions of one year each by the municipality. A
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