CAT telecommunications systems maintenance service

The object of the contract is the provision of the comprehensive service of auditing, maintenance and technical assistance of the telecommunications systems of the Consorci d'Aigües de Tarragona, from now on CAT. The systems covered by the contract constitute essential support infrastructures for remote control, facility supervision, process data transmission, communication between centers and remote facilities and visualization of certain operational processes. Its availability, continuity and correct operation are necessary to guarantee the operation of the CAT facilities. The contract includes the following services: • Fixed services: o Complete initial technical audit of the networks, equipment, infrastructures and documentation. o Initial specialized structural inspection of the structural elements included in the scope of the contract. o Scheduled preventive maintenance of the equipment and systems included in the inventory, through three annual campaigns. o Availability and permanent attention of the service twenty-four hours a day, every day of the year. o Management and traceability of notices, incidents, work orders and actions. o Document management of the service, traceability of actions through CAT's GMAO, update of inventory, diagrams, configurations, backup copies and reports... o Technical assistance to CAT linked to the systems subject to the contract. • Services of a variable nature: o Corrective maintenance and repair of breakdowns. o Specific adaptation, replacement, withdrawal or improvement actions required by the CAT. o Supply of materials, equipment and spare parts. o Displacements associated with variable actions. o Use of auxiliary means and specialized services required for corrective actions or work on demand. Place of performance: Tarragona, Catalonia, Spain Contract type: Serveis Procedure: Obert Processing type: Ordinària Harmonized contract: Subject to EU Public Procurement Directives