(vergA) Framework contract call centre services Call centre services
A structured breakdown of scope, eligibility requirements, submission steps, and key conditions — extracted directly from the official notice.
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Contract Description
(vergA) Framework contract call centre services Call centre services
The Bundesdruckerei Gruppe GmbH is a direct 100% German public shareholder; as a German IT security company it assumes social responsibility and is committed to the digital sovereignty of Germany in particular. Its subsidiaries offer products and solutions related to secure identities, secure data and secure infrastructure for the public and particularly vulnerable sectors of society and the economy. The purpose of this procurement is to support the various services provided by the German IT service provider through external service providers. In connection with all the services provided to the German company, the German products and services provided in the framework of the German information services group can be used to provide the best customer service services and services to the customer, as well as to provide information and services for the customer in the context of the current customer service, and the customer service group provides the best possible services for customers in the next 24 hours. The services provided are provided by a number of companies and services, including the customer services group, and a number that are available to the customers. The customer service provider provides the services and information services of the Federal Information Service Group for the next 365 days. The service provider of the services is the customer and services group. The supplier of the information services is responsible for the provision of the best services and the services to customers, and services of information services to clients, in the Federal service group.
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