City of Calgary - Request for Quotes - RFQ 26-0293 Maintenance and Support of Waitwell Software
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Description & Project Overview
The Calgary Police Service (CPS) requires an authorized reseller or OEM for the continued supply, implementation, maintenance, support, licensing, and related professional services for its existing WaitWell customer queue management and appointment scheduling solution. Purchases will be made on an as-needed basis to maintain, expand, enhance, or optimize the existing WaitWell platform, including but not limited to additional licenses, software features, modules, integrations, implementation services, configuration services, training, maintenance, technical support, and related professional services required to support CPS operational requirements and customer service delivery.