Purchases of training on the theme "RELATIONSHIP WITH THE USER AND THE USER - T2E" on behalf of the Provence Alpes Côte d'Azur Delegation of the CNFPT
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Description & Project Overview
Purchases of training on the theme "RELATIONSHIP WITH THE USER AND THE USER - T2E" on behalf of the Provence Alpes Côte d'Azur Delegation of the CNFPT The object of this contract is the realization of training actions on the sub-specialty " RELATIONSHIP WITH THE USER AND THE USER - T2E " on behalf of the Provence Alpes Côte d'Azur Delegation of the CNFPT. The services covered by this contract are part of an operation broken down into two (2) lots, as follows: - Lot 1: The profession of reception manager - PACA - Lot 2: Communication techniques for prevention and management of conflicts in reception situations - PACA The framework agreement is concluded without a minimum amount but with indication of a maximum annual amount excluding taxes for each of the lots. The volume of services to be provided under the framework agreement is as follows: - Lot no.
1: 60,000.00 euros excluding tax maximum per market year, - Lot no. 2: 120,000.00 euros excluding tax maximum per market year, This contract is concluded for a period of one (1) year from its notification date. The contract may be renewed for periods of one year and by tacit agreement, it being specified that the holder cannot refuse the renewal. The maximum number of renewals is set for each of the lots at: THREE (3) Lot n°1: The profession of reception manager - PACA Lot n°2: Communication techniques for prevention and conflict management in reception situations - PACA