Microsoft Unified Support
A structured breakdown of scope, eligibility requirements, submission steps, and key conditions — extracted directly from the official notice.
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Contract Description
Advanced proactive and reactive support for its Microsoft technology estate, including business applications, servers, Microsoft 365 and Azure services. The service provides defined response arrangements for critical incidents, specialist technical assistance and access to escalation routes where issues cannot be resolved through standard support channels. Procurement process: 12. Award of Contract Awarded supplier: Microsoft Awarded contract value: 778,043.00 GBP