Service Management Tool Service Management Tool
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Contract Description
Service Management Tool Service Management Tool
The municipality of Velsen is launching a tender for the purchase of an application for carrying out work in the field of ITIL/FMIS tasks. The Assignment to be tendered concerns at least: • delivering the ICT solution as Software-as-a-Service; • the technical implementation of the ICT solution, including the connections; • organizationally setting up the ICT solution together with the Client; • the initial education, training and instructing of the Clients employees; • the technical management and functional maintenance of the ICT solution; • providing support for the functional management of the Client. See the Tender Document for more information. For more information, see the Tender Document.
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