Enterprise Resource Planning (ERP) System Replacement
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Description & Project Overview
This Request for Information (the “RFI”) is an invitation by the Corporation of Norfolk County (“Norfolk County”) to prospective Vendors to submit information packages regarding a request for information to provide additional background and context from qualified vendors, solution providers and implementation partners on our upcoming municipal Enterprise Resource Planning (ERP) system replacement project. Norfolk County is a single-tier municipality, employing approximately 1,300 system users. With all funding sources included; the municipality cashflows nearly $300M annually, with a 2026 net Levy Requirement of $146.5M. Norfolk currently utilizes Microsoft Great Plains Dynamics which will stop receiving support as of December 31, 2029, as well as a significant number of sub-systems. The current system structure no longer meets the organization’s operational, reporting and integration requirements. Norfolk is seeking a full-service solution(s) that can help to modernize and streamline our operations, increase system capability and replace current aging technology, as further described in this RFI.