Acquisition of an electronic appointment booking system for social security services

Procurement of an electronic appointment booking system for social services The object of the procurement is an electronic resident appointment booking software service (later Software Service). The software service enables users of the service to reserve, cancel, transfer and confirm appointments in accordance with national development, as well as review booked appointments (including dealing on behalf of the client). The comprehensive services of the appointment booking system will be expanded in the welfare area of ​​Itä-Uusimaa to primary health care, oral health care, and social care. In the welfare region of Eastern Uusimaa, electronic appointment booking has been used in limited services, but now that the region has switched to using only one supplier's customer and patient information system (Tieto / Lifecare), the service is to be expanded. Appointment functionality is intended to be introduced in primary health care, oral health care, and social care as well. With electronic appointment booking, we want to free up professionals' time from the phone, as well as streamline the customer's business, when an appointment can be booked regardless of time and place. In accordance with the Procurement Act, the estimated value of the acquisition without value added tax is four