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TZ Ref No.: TZ-0B02328
Contract Award Awarded Contract 🌍 International (ICB) Netherlands Services

Netherlands – Customer-care services – Contact Center-platform

Doc ref no. ted_•••
Sector Services
Contract Date 25 Oct 2026
Contract Value EUR 1.0M
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Opportunity Notes Summarized from official procurement documents

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Official Award Result Status: Contract Awarded
Award Date: 25 Oct 2026
Awarded Contractor / Winner
KPN •••
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Awarded Contract Value: EUR 1,007,201.37

Contract Description

The Assignment concerns the realization and provision of an integrated solution for customer contact of the Contracting Authority, with the aim of supporting and handling customer interactions via the real-time telephony and live chat channels. Scope in accordance with what is included in the Tender Documents.

Contract Status
Awarded Contract
Awarded to: KPN •••
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Key Contract Details

Doc ref no. ted_•••
Notice Type Contract Award
Contract CPV 79342320, 48510000, 64200000, 72267000
Contract Project Location Netherlands
Contract Value EUR 1,007,201.37
Awarded To KPN •••
Contract Date 25 Oct 2026

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