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TZ Ref No.: TZ-175C966
Tender Notice Urgent (7d left) 🌍 International (ICB) Poland EU Software Services

Poland – Electronic information services – Design, development and implementation of a city portal system using artificial intelligence - project "Digital transformation and expansion of e-services in Bielsko-Biała"

Doc ref no. ted_europa_00742825-2026
Sector Software Services
Publish Date 27 Oct 2026
Estimated Value Undisclosed
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Description & Project Overview

The subject of this order is: 1) Design, development and implementation of a Chatbot (with live chat function): based on artificial intelligence with integration with external systems, i.e. the QMS queuing system and the BB Notification system, and its implementation within the Main City Portal, the Public Information Bulletin and the City Council Portal (in the event of exercising the option right). 2) Design, development and implementation of Voicebot: based on artificial intelligence with integration with the QMS queuing system on the Ordering Party's hotline. 3) Restructuring

Days to Deadline
7 days
Closing: 04 Nov 2026, 04:00

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Key Procurement Details

Doc ref no. ted_europa_00742825-2026
Notice Type Tender Notice
Bidding Type ICB
Publish Date 27 Oct 2026
Sector Software Services
Document Fee Free
Bid Security Refer to documents
Funding EU
Bid Opening Following deadline

Buyer Contact Information

Miasto Bielsko-Biała Urząd Miejski w Bielsku-Białej
https://um-bielsko.logintrade.net/rejestracja/
+48 334971851
pl. Ratuszowy 9, Bielsko-Biała, 43-300, Poland
Poland