Maintenance of Belnet's optical and IP network infrastructure (existing and future), supply of additional equipment and related services for 5 years

Object: This assignment concerns a framework agreement for the maintenance of Belnet's (existing and future) optical and IP network infrastructure, the supply of additional equipment and the associated services for 5 years. Explanation: The contract is divided into 2 lots, each of which forms a framework agreement. Lot 1: 'Framework agreement for the maintenance of Belnet's (current and future) optical infrastructure and its rectifiers, the supply of additional equipment and the associated services.' By optical infrastructure we mean Ciena equipment. The Ciena network is installed on the territory of Belgium and 20 km outside its borders. Lot 2: 'Framework agreement for the maintenance of Belnet's (current and future) IP infrastructure, the supply of additional equipment and the associated services.' By IP infrastructure we mean Juniper equipment installed on the backbone, at our customers (the CPE), in our data centers and on the BNIX (Belgian National Internet Exchange). The Juniper equipment is installed on the territory of Belgium and 20 km outside its borders. Infrastructure / equipment is understood to mean all hardware including the necessary software. By maintenance we mean: Maintenance of type 1: 7/7 d and 24/24 assistance, including preventive, corrective and evolutionary maintenance and on-site intervention and repair within 4 hours of the intervention request. Type 2 maintenance: Assistance on working days (Monday to Friday) and during office hours (9 a.m. to 5 p.m.) with intervention Next Business Day, following the intervention request. The AO's equipment is hosted in infrastructures of its customers (universities, colleges, university hospitals, etc.), in federal data centers or in private data centers. Belnet acts as a purchasing center within the meaning of Article 2, 6° of the Act of 17 June 2016 on public procurement and acquisition