Bidding Closed for this Notice
The submission deadline for this tender passed on Oct 20, 2026. This opportunity is archived for historical reference.
SMART-Hiring of a specialized company, through the Price Registration System, to provide the multichannel/omnichannel service platform and unified cloud of artificial intelligence, in the CPaaS modality (Communication Platform c
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Description & Project Overview
SMART-Hiring a specialized company, through the Price Registration System, to provide the multichannel/omnichannel service platform and unified artificial intelligence cloud, in the CPaaS (Communication Platform as a Service) and SaaS (Software as a Service) modality, which includes: messaging service; WebRTC voice and video communication services; mobile verification service; documentation and biometrics validation services; voice and video call recording and storage service; flow automation service and unified cloud-based and generative Artificial Intelligence (AI) service; as well as for the provision of solution implementation, integration and configuration services; training service; 24x7 technical support service; platform management service and on-demand service for customizing the solution and developing integration API, according to the conditions and requirements established in this instrument.
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