Management of a window relating to assistance in encoding application files for authorization to carry out construction sites or construction site agreements in the Brussels-Capital Region

The contracting authority wishes to entrust a service provider with the organization and management of a support desk for the data entry of application files for permits to operate or for their approval in the Brussels-Capital Region. The organization of such a counter is intended to comply with the legal obligations arising from the regulations on road construction sites and to provide the administration's customers with a quality public service. So it really is about first-line public services. The counter is exclusively intended for non-institutional applicants and for citizens who wish to obtain a permit or approval for the occupation of public roads in the Brussels Region. The adjudicator is responsible for the management of the organization services and the management of the guichet in relation to the encoding of the files for the request for the authorization of the execution of the chantiers or the agreement of the chantiers in the Région de Bruxelles-Capitale. The organization of a telephone company is subject to the requirements of the legal requirements for the regulations and the materials used by the chantiers and the clients for the administration and quality of the public service. Il s'agit donc d'un véritable service public de première ligne. Le guichet s'adresse exclusivement aux impétrants non-institutionnels et citoyens souhaitant obtenir une authorization ou un accord pour une occupation de la voirie en Région bruxelloise.