Supply and maintenance of a remote management device for home help services for the elderly and/or people with disabilities
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Description & Project Overview
Supply and maintenance of a remote management device for home help services for elderly people and/or people with disabilities Since June 2012, the Department has implemented the deployment of a remote management system within Home Autonomy Services (SAD) operating as a service provider for elderly people or people with disabilities. This system is based on the recording of the hours of interventions carried out by the workers at the home of the beneficiary of the APA, PCH and AM, using the latter's landline or mobile phones. The data thus recorded is then processed by the SAD.
This remote management system aims to: Contribute to the evolution of the quality of services provided to beneficiaries, Ensure better control of effectiveness, Improve the conditions of administrative and operational management of services. The equipment means from the timestamping phase to the electronic billing phase