France – Technical computer support services – SERVICES DE SUPPORT TECHNIQUE A L’UTILISATION DE L’ENVIRONNEMENT DE TRAVAIL NUMERIQUE DE L’ATIH
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Description & Project Overview
The purpose of this contract is the provision of a level 1 and level 2 office technical support service for all ATIH internal users including: • remote assistance for all users; • local assistance in the headquarters premises in Lyon for interventions requiring a physical presence; • additional services. The details of the expected services appear in the specific technical clauses (CCTP). The market takes the form of an ordinary market. Benefits are triggered by
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