Home care services
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Description & Project Overview
Home care services The object of the procurement is the home care service for home care clients in the northern home care team area of the Kainuu welfare area, Kajaani, between 6:00 a.m. and 10:00 p.m. on all days of the week during the year. The service must include regular and temporary home care. The service provider undertakes to provide services in accordance with the customers' service decisions. The service is mainly implemented as physical customer visits. The Kainuu welfare area currently organizes home care as its own service production and with a service voucher. Our own service production includes 24/7 home care, security assistant service, remote care (digital technology) and medicine dispensers. Service voucher production is part of the current multi-producer model. In accordance with the multi-producer model, it will also be possible to issue a service voucher to customers in the competitive area. The service provider selected on the basis of competition does not therefore get the exclusive right to produce all home care in the area. Remote care, security assistant services, night care, as well as the issuing of IDs and user training for the medicine vending machines are excluded from the service included in this purchase. Regarding these, the services are implemented separately in the attached Kainuu welfare