ex-post: Software distribution and patch management solution ex-post: Software distribution and patch management solution

ex-post: Software distribution and patch management solution ex-post: Software distribution and patch management solution
The aim of the tender is to renew and functionally expand the central software distribution and patch management solution for 23,000 Windows endpoints, consisting of client and server operating systems. The new solution is intended to enable standardized, automated and operationally reliable management of end devices for all clients of kubus IT eGbR. This includes in particular the structured provision of software, integrated patch management and efficient end device management for the clients various support units. The aim is to sustainably reduce the administrative effort, increase the operational security and up-to-dateness of the systems and improve efficiency and transparency in the operating processes. In addition, the solution will be expanded to include functions for measuring, analyzing and improving the digital employee experience (DEX) in order to be able to comprehensibly evaluate and specifically optimize the quality of use of the IT workplaces. Software distribution, patch management and device management are to be functionally expanded and adapted to the current state of the art on the Microsoft platform. This includes support for current Windows versions, modern management and security mechanisms, as well as equivalent use in on-premises and cloud-based operating models, including hybrid scenarios. Another focus is on optimizing organizational and technical processes. The introduction of the new solution is intended to technically support and simplify the work processes of the service provider commissioned with the IMAC service (Install, Move, Add, Change). At the same time, improved support of service processes for end users should be achieved, in particular through standardized, understandable and reproducible processes. Overall, the client pursues the goal of sustainably modernizing endpoint management and creating a resilient basis for stable, efficient and future-oriented IT operations. Against this background, a product-specific software distribution and patch management solution is being put out to tender. For reasons of protecting the confidentiality of information, the specific software solution will only be announced upon invitation to submit an offer. The client intends to procure software components under license law as a purchase (including the associated maintenance services) and as a rental in the on-prem operating models and as a cloud (only for rentals). The EVB-IT framework agreement will apply. The maximum volume for orders under this contract is set at 9 million euros net. There is no right to exhaust this maximum limit. Within the four-year term of the framework agreement, licenses can be ordered until the maximum limit is reached. The term of the mandatory initial appointment is four years. After its termination, the framework agreement continues to apply for the duration of the individual orders.