Developing mobile application for filing complaints against police officers
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Description & Project Overview
Organization for Security and Co-operation in Europe (OSCE) Solicitation: Developing mobile application for filing complaints against police officers Reference Number: RFQ-OMIK-031-2026 Procurement Procedure: Request for Quotation (RFQ) On behalf of: OSCE Mission in Kosovo Expected Duration: One-off purchase Launch Date: 20 October 2026 Deadline: 18 November 2026 - 12:00 , Europe/Vienna Procurement Share English Developing mobile application for filing complaints against police officers Reference Number RFQ-OMIK-031-2026 Procurement procedures Request for Quotation (RFQ) Launch date 20 October 2026 Deadline 18 November 2026 - 12:00 , Europe/Vienna Expected contract duration One-off purchase On behalf of OSCE Mission in Kosovo Summary of Requirements OSCE Mission in Kosovo will support the development of a mobile application (Android and iOS) that enables residents to file complaints against police officers in a secure, confidential and user-friendly manner. The application will improve access to complaints mechanisms, particularly for non-majority communities and residents in remote areas, increase transparency and accountability, and strengthen the capacity of the PIK to manage and address public concerns. Download bidding documents