Recruitment of an agency for call center management.
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Description & Project Overview
NOTICE OF QUOTE REQUEST No. “004/S/DC/MASAH/PSIPJ-UGP/2026” Reference: CG-PSIPJ-245-S-DC-2026 QUOTE REQUEST FOR RECRUITMENT OF AN AGENCY FOR CALL CENTER MANAGEMENT. The Republic of Congo has obtained funding from the International Development Association (IDA) to finance the cost of the Social Protection and Productive Inclusion of Youth Project (PSIPJ). In accordance with World Bank procedures, the project intends to use part of the amount of this financing to make payments under the contract relating to the recruitment of an agency to manage the call center. The Management Unit of the Social Protection and Productive Inclusion of Youth Project (PSIPJ) solicits closed offers from eligible bidders meeting the required qualifications for the recruitment of an agency for call center management. The procurement procedure will be conducted according to the procedure of request for quotes as provided for in point 5 of ANNEX XII of the World Bank “Procurement Regulations for Borrowers Requesting Investment Project Financing” of July 2016 Revisions November 2017, August 2018, November 2020, September 2023, February 2025 and September 2026. Interested and eligible Bidders may obtain information from the Management Unit of the Social Protection and Productive Inclusion of Youth Project (PSIPJ) and read the quotation request file at the address mentioned below: located within the Patt d’Oie forest, behind the Brazzaville Tennis Club, Diata district, Arrondissement 1 Makélékélé-Brazzaville ; Tel: (+242) 06.135.90.90 , Email: cpm@psipj.com 9:00 a.m. to 4:00 p.m. Monday to Friday. The quotation request file in French can be obtained for free by interested candidates in paper or electronic version from the PMU of the PSIPJ project or by my