Germany – Integrated telecommunications services – UCaaS solution
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Description & Project Overview
The subject of the procurement process is the conclusion of a framework agreement with a planned term of 60 months for the provision, implementation, migration, operation and support of a UCaaS solution that can be used group-wide. The scope of services includes in particular the required UCaaS and contact center functions, associated basic infrastructure and operating options as well as implementation, migration, service and support services. The services available from the framework agreement are presented in a binding service and performance agreement during the offer phase
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